CHAPTER 1: PROFESSIONALISM
Upon completion of this chapter, the learner should be able to:
- Define professionalism
- List and explain the qualities to ensure high job performance
- List and explain the characteristics of professionalism
- List and explain the characteristics of professionalism in the workplace
- Differentiate between professionalism and unprofessionalism
- Define and explain the concept social responsibility
- Provide guidance on how to act professionally in various workplace situations